Seamless Front-End Support
Less Admin, More Patient Care—We’ve Got the Front Desk Covered
Managing a mental health practice means balancing patient care with endless administrative tasks. WiseMind Innovations takes the burden off your team with fully managed front-end support, ensuring a seamless patient experience while keeping your operations running smoothly. Whether you need full-time support or temporary coverage when your staff is out, WiseMind serves as an extension of your team.
How We Support Your Practice:
Eliminate Front Desk Overload
Our professional reception team manages appointment scheduling, patient communication, and daily administrative tasks, keeping your front office efficient and stress-free.
Simplify Patient Intake & Check-In
We ensure smooth check-ins, accurate registration, and upfront insurance verification to prevent delays and billing surprises.
Ensure Accurate Documentation
With digital and paper-based intake management, we keep patient records complete, organized, and up to date.
Prevent Insurance Surprises
We verify eligibility and benefits before appointments, reducing claim denials and unexpected costs for patients.
Reduce No-Shows & Strengthen Engagement
Automated appointment reminders and personalized follow-ups help keep your schedule full and your patients on track.
Stay Compliant & Efficient
Our HIPAA-compliant workflows ensure patient data is handled securely while optimizing front-office processes.
With WiseMind’s fully managed front-end solution, you’ll experience faster patient processing, fewer administrative errors, and a better overall patient experience—all with a dedicated team supporting your practice from start to finish.
Let’s streamline your front office. Get started today.
Our Front-End Technology Partners
Managing different aspects of your practice through separate systems can be overwhelming, no matter how good those systems are. WiseMind works with athenahealth and Health iPass to create a seamless front-end experience for your clients while relieving the need to manage multiple systems.
Streamline Your Practice with athenahealth
Running a healthcare practice comes with administrative challenges that can take time away from patient care. athenahealth provides an all-in-one cloud-based solution designed to simplify workflows, increase efficiency, and enhance financial performance, allowing providers to focus on what they do best—caring for patients.
Why athenahealth?
Comprehensive EHR & Practice Management athenaOne’s integrated Electronic Health Records (EHR) and Practice Management (PM) System provide real-time access to patient records, streamlined documentation, and seamless coordination between care teams.
Revenue Cycle Management & Billing Automation Our AI-driven Billing Rules Engine reduces denials and optimizes reimbursements by proactively catching errors before submission. We manage prior authorizations, claims submissions, and appeals so you can maintain a healthy revenue cycle with minimal effort.
Patient Engagement & Scheduling Enhance patient access with automated appointment reminders, live operator rescheduling, and real-time insurance verification. Reduce no-show rates and keep your schedule full.
Cloud-Based, Scalable & Always Up to Date athenahealth keeps your practice connected, compliant, and efficient with automated regulatory updates and an extensive interoperability network that integrates with labs, hospitals, and pharmacies.
Mobile-Friendly Access & AI-Powered Automation With the athenaOne mobile app, providers can access patient records, review lab results, and sign orders on the go. AI-powered chart scrubbing and virtual assistants further reduce administrative burdens.
Proven Results for Independent & Growing Practices
74% of providers close encounters the same day
94% of claims are favorably adjudicated on the first submission
5% average no-show rate, improving patient retention
Let’s Elevate Your Practice Together!
Simplify Payments & Check-ins with Health iPASS – Integrated with athenahealth
Health iPASS is the leading solution for touchless patient check-in, payment automation, and revenue cycle optimization. Fully integrated with athenahealth, Health iPASS ensures seamless data flow, real-time payment processing, and automated billing workflows, reducing administrative burdens while improving patient experience and financial outcomes.
Why Health iPASS?
Touchless & Convenient Patient Check-in Patients can check in via mobile, QR code, or iPad kiosks, update demographics, verify insurance, and pay outstanding balances—all before their visit.
Insurance Verification & Cost Transparency Automatically verify insurance eligibility with real-time benefit checks across 900+ payers and provide upfront patient cost estimates, reducing confusion and surprise bills.
Credit Card on File for Automated Payments Require patients to securely store a credit card on file, ensuring faster collections. Once the EOB is received and reconciled, the system automatically notifies and charges the patient for their remaining balance—eliminating manual follow-ups.
Automated Billing & Secure Payments Patients receive text/email notifications with payment links, online bill pay options, auto-debit plans, and digital receipts, making it easy to pay on time.
Seamless Integration with athenahealth Health iPASS fully integrates with athenahealth, automating eligibility checks, payment posting, patient scheduling, and financial reporting—reducing manual tasks and ensuring accurate, real-time data synchronization.
Two-Way Patient Communication & Engagement Improve patient interactions with automated appointment reminders, SMS/text messaging, and post-visit surveys to reduce no-shows and enhance patient satisfaction.
Boost Revenue & Automate Collections
60-second check-ins improve efficiency
Credit card on file + auto-debit ensures faster payments
Integration with athenahealth streamlines workflows
Automated bill reminders & digital payments lower accounts receivable
Get Paid Faster with Health iPASS & athenahealth!
Enhance your revenue cycle and patient experience.